A good quote states clearly what's included. Here's how we separate a standard code-compliant install from useful options — so install day stays predictable.
What's usually included
- The water heater you chose (Giant, Bradford White, etc.)
- Removal and recycling of the old tank
- Code-compliant water connections
- New safety relief valve
- Discharge pipe (drop tube) at the proper height
- Shut-off valve on the cold water line
- Startup and leak check
The electrical panel must already be compliant (wire and breaker sized for the capacity). If an electrical upgrade is needed, a master electrician handles it — we tell you beforehand, not on the doorstep.
Parts often added (depending on your home)
- Drain pan: required or strongly recommended depending on floor type and level
- Leak detector: optional, useful in a rarely visited spot even with a pan
- Hot-side shut-off valve: optional, handy to isolate the unit
- Expansion tank: only if the code requires it at your place (see below)
Expansion tank: the code's 3 cases
Quebec plumbing code requires thermal-expansion protection when the system is “closed.” In practice, that usually means one of these is present:
- A check valve (backflow check)
- A backflow preventer
- A pressure-reducing valve on the supply
Other situations that can add work
- Moving the unit or heavily reworking the piping
- Connecting the pan to a missing or non-compliant floor drain
- Hard access (tight basement, several floors without clearance)
- Gas-to-electric conversion (electrician + securing the gas line)
How we avoid bad surprises
We ask the right questions first: floor level, drain, age of the setup, photos if possible. The quote lists the model, what's included, and recommended options with prices. To see what a compliant install looks like, also check the interactive diagram in our help center.
Request your quote at 514 387-1434 or online — we walk through every line before we start.